Jun
30
"Burt" - Part 2
Posted by The Wahlberg Team under For Buyers, For Sellers, For Realty Professionals, General Information, Stories
Part 2 - Threats from the mini-storage company.
At 7:30 AM my cell phone rings, it’s the moving company. “Well, we’re driving away from the house, the owner just turned us away - he says we’re too expensive.” My blood-pressure spikes. I tell them to turn around and head back to the house, they’re the only company that can do this work in a short time-frame. The issue that Burt had with them was their cost for storage, so I get on the phone and line up some more inexpensive storage for Burt with a local mini-storage company.
Then my phone rings again, it’s the movers, again. They got out to the house, and Burt had done nothing at all, NOTHING! They didn’t know how much they could move, because nothing was packed, boxed up or ready to go. I came to the quick realization that in the next two days I would be helping Burt move, so I got changed and headed out there, sure enough, not a single thing was done, despite the promises made the night before. Burt’s a little mad because he’s claiming he didn’t know that he had to unpack his dressers and cabinets, he does show me that he did get 1 little couch out of the house, but that was pretty much it.
So, with no other options, I begin to help Burt pack up his house, we’re dumping kitchen drawers into boxes and rushing as quickly as we can. The movers are doing their best, and with the amount of large items Burt has they’re making a dent in the mess. After about 4 hours the moving truck is full, however the house is still packed full of stuff, especially the lower level and the garage. I ask Burt to PLEASE continue packing what I head with the movers to the mini-storage.
Burt was in a pinch, he had no cash on hand, so we wound up paying for the services (movers, mini-storage, etc) up front and then we were paid back through the closing. So I had to get ahead of the movers to sign contracts with the mini-storage company. I hop in my car and head out to the place we’d selected.
Upon arriving I get the biggest unit they have, as well as two spots for junk cars that Burt wants to keep. I walk through the complex and I’m shown the unit. The managers are a little strange, but I don’t think much of it. We get back to the office and are going through the contract when I get a stern talking to. “Alright, now look, we lock the front gate at night, and if you’re trapped in there, well that’s just too bad. I don’t want you on site at night, and if I catch you, well… let me just say this, I’m licensed to carry a gun, and I do. I’m in charge of security here and if you’re here I will have my gun, so… I think you get the point.”
Sure I get the point, you threaten to shoot your clients.
The movers arrive soon after, we get the truck unpacked, and I send them on their way. I get back out to Burts house, the next step is boxing up all of his loose items around the house, and there’s a TON of stuff still there. I get there, and Burt is nowhere to be found, there’s a note on the front door. It reads: Brint, we wanted to get something to eat, so we’re headed to the pawn store to get some cash, I’ll be back in 30 minutes. Two hours later, he gets back.
That later afternoon some of his friends and his girlfriend show up, presumably to help, that presumption was incorrect. Instead they brought beer and cigarettes to chill out, have a beer and some smokes in the living room. At one point one of the friends walks over to me (I’m packing up all sorts of loose computer cords/monitors/towers) and says to me, “Hey, be careful when you’re packing that up, it’s expensive you know.”
I was floored, they weren’t doing much to help. I stood up and said to her, “Well, I have to go - so you can pack that up, how’s that sound?” She shrugged and went back to have another beer. I did have to go, I had to go home and shower, then meet some buyer clients that evening.
On my way out Burt’s girlfriend pulls me aside, “Look, I know we didn’t get much done today, but I’m really going to push him tonight. We’ve got some people coming over with trucks and I’m going to take the responsibility myself to make sure we get a lot of this stuff packed up tonight.” She was very sincere, it restored some hope I had, that night I slept horribly, with all sorts of visions of what the house might be like the next day…
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